Cookies Policy

Cookies are small text files or similar identifiers placed on your device when you visit a website. They allow the website to recognise your device or browser and remember information about your visit. Some cookies last only while your browser is open. Others remain for a set period or until you remove them.

We may use cookies placed by us and, where needed to provide particular website functions, cookies placed by service providers acting on our behalf. This policy uses the word cookies to include similar technologies that collect or store information on your device.

We use cookies for a number of practical reasons. They can help us keep your account and sessions secure, support the movement between pages, remember choices you make and understand how visitors use the website. They can also help us identify technical problems, improve page performance and measure the effectiveness of communications about our services.

Some cookies are strictly necessary for the website or your account to work. Other cookies are optional and are used for performance, functionality or marketing purposes. Where the law requires your consent, we ask for it through the cookie notice on the site. You can change your optional choices using that notice or through your browser settings.

Cookies do not give us access to information stored on your device that is unrelated to your use of our website. The information collected depends on the cookie and its purpose. It may include information such as your browser type, device details, pages visited, actions taken on the site and the date and time of your visit.

The cookies used on the site can be grouped into the categories below. A cookie may serve more than one purpose, and the exact cookies in use may change when we add, remove or update website features. The cookie notice shows the choices available to you at the time you use the site.

Strictly necessary cookies

These cookies support the basic operation, security and reliability of the website. They are normally required for a service or feature that you have asked to use, so they cannot always be switched off through the cookie notice.

• Keeping your account session active while you move between secure pages.
• Supporting sign-in, account security and the steps needed to use account or cashier functions.
• Remembering information about your cookie choices so that we do not ask you the same question on every visit.
• Detecting unusual activity and helping to prevent fraudulent, abusive or unauthorised use of the site.

Performance and analytics cookies

These cookies help us understand how the website performs and how visitors use it. We use the information to find problems, assess page speed and make sensible improvements to the structure and operation of the site. Where possible, information is considered in an aggregated form rather than being used to identify you directly.

• Counting visits and seeing which pages are used most often.
• Understanding how visitors move through the site and where they leave a page.
• Identifying error messages, failed page loads or parts of the site that respond slowly.
• Comparing changes to page design or functionality so that we can see whether they work as intended.

Functionality cookies

Functionality cookies remember choices or settings that make the website more consistent for you. They are not always essential, but turning them off may mean that you need to make the same selection each time you visit.

• Remembering a language, display or regional setting that you have selected.
• Keeping a page preference or other choice while you move around the site.
• Helping us show an appropriate message after you have dismissed or acknowledged it.

Marketing cookies

Marketing cookies help us understand whether communications or campaigns have led people to visit the site. They may also help limit how often the same message is shown or measure whether a particular message has been useful. These cookies are optional and are used only in line with the choices available through the cookie notice.

• Recording that a visit came from a particular communication or campaign.
• Measuring visits or actions that follow a campaign so that its performance can be understood.
• Helping to avoid showing the same marketing message repeatedly within a short period.

Marketing cookies may be placed by us or by a service provider working for us. We do not use this category to make strictly necessary account functions work. If you decline these cookies, you should still be able to use the core parts of the website, although you may see less relevant communications or receive fewer tailored settings.

You can manage optional cookies through the cookie notice shown on the site. The notice allows you to accept cookies, reject optional cookies or select the categories you want to allow, depending on the controls available at the time. Your selection is stored so that it can be applied on later visits.

If you later change your mind, use the cookie settings control on the site to update or withdraw your choices. Updating your choices may not remove cookies that have already been placed on your device. To remove those cookies, you may also need to use the controls in your browser.

Browser controls

Most browsers allow you to see which cookies are stored, delete individual cookies, delete all cookies, block cookies from particular websites or block cookies generally. You may also be able to prevent cookies being stored when you close your browser. The steps differ between browsers and devices, so use the privacy or security settings provided by your browser.

1. Open your browser's privacy, security or site settings.
2. Choose whether to allow, block or delete cookies.
3. If your browser allows it, set an exception for a particular website rather than blocking all sites.
4. Close and reopen the browser if needed, then return to the site and make your cookie selection again.

Deleting cookies can reset saved preferences and may cause the cookie notice to appear again. Blocking cookies through your browser may also prevent the site from recognising a choice you have already made. You can use both the cookie notice and your browser controls, but browser settings may override the choices made on the site.

If you block all cookies, the site may not work fully. Some pages may not load as intended, and features that depend on a secure session or saved information may be unavailable. You may also be asked to make the same selections again during a visit.

• You may be unable to sign in or remain signed in while moving between account pages.
• Account, cashier or other secure functions may not complete correctly.
• The site may not remember your language, display or other preferences.
• We may not be able to identify technical errors or measure how the site is being used.
• The cookie notice may appear again after you delete stored cookies or use a different browser or device.

Blocking performance, analytics, functionality or marketing cookies should not by itself stop you from accessing the core site. However, the result can depend on which cookies you block, your browser settings and the features you are trying to use. Strictly necessary cookies are different because they support essential functions and cannot always be disabled through the cookie notice.

If a page or account function does not work after you change your settings, first check whether cookies are blocked in your browser. You can then allow the necessary cookies, refresh the page and try again. If the problem continues, contact us so that we can help identify the issue.

If you have a question about this Cookies Policy, the cookie notice, a choice you have made or the way cookies work on the site, contact us at support@rabbitwin-casino.co.uk. You can also contact us through the live chat available on the site.

Please do not send your password, full payment card details or other confidential account security information by email or live chat. If we need information to help with a technical problem, we will ask only for details that are reasonably needed to identify the issue.

We may update this policy when our website, cookie use or legal obligations change. The current version is the one that applies when you use the site. Any available cookie controls will reflect the categories and choices applicable at that time.